Can I know whether your Pharmacy is licensed?
Certainly, we are a licensed pharmacy offering prescription medications online. Our licence number: 3184/MIII/20, 3188/MIII/21, 5509/MIII/20B, 5389/MIII/21-B.
What are your hours of operation?
Our website is open 24 hours a day, 7 days a week. Call Centre support is available from Monday to Saturday, 08:30 am to 09:00 pm IST and on Sunday's From 09:00 am - 05:00 pm IST.
What is your office address and phone number?
Our office address: No. 1, Lalithapuram Street, Royapettah, Chennai - 600014, Tamilnadu, India Our telephone number: 72007-12345
How do I contact Pharmacists at Hgapharma.com?
To contact our pharmacists online, you can send your questions by using either “Ask Our Pharmacist Your Questions” option available in all the drug information pages or by completing the form in the Contact Us section where “Ask Our Pharmacist Your Questions” should be selected. It’s a free service!
How can I save more at Hgapharma.com?

At Hgapharma.com, you have quite a few avenues to save on your purchases of any products:

Rewards for You! Netmeds has a Reward Points Programme by which you automatically score points on any of your purchases. Once you have received enough points, you can convert those points into earnings and redeem it on your future orders. You get to see more savings when you shop regularly for all your health products at our one-stop pharma. To know more about our Reward Points program,

Prices Slashed for Your Referrals! Netmeds is pleased to offer you Rs. 250 OFF your order when you refer your family and friends to us. You can learn more about our Refer & Earn programme here.

What are Hgapharma.com's Privacy and Security Policies?

At Hgapharma.com, your privacy and security are extremely important to us. We are committed to protecting the confidentiality of your personal information (your name, address, email address or credit card information) and we never share them with any other person or company. It is used solely by our authorised personnel to process your order.

Please note that all information provided to us is subject to doctor–patient privilege laws. Being compliant with PCI DSS Level 3, we use the latest electronic security measures and our servers are protected by secure firewalls to prevent unauthorised access to your personal data.

Prices Slashed for Your Referrals! Netmeds is pleased to offer you Rs. 250 OFF your order when you refer your family and friends to us. You can learn more about our Refer & Earn programme here.

Do you accept any Insurance Plans?
No, we do not accept any insurance plans. However, we can provide invoice and receipt towards your order to claim your insurance. But, in most cases, you will find our low-priced medications to be of great value compared with that of your insurance plan.
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